Thank you for choosing Moms Basic Online Store for your baby and maternity needs. This Shipping Policy outlines important information regarding the shipping and delivery of your orders. Please review the following details before placing an order.

1. Order Processing Time
1.1. Once your order is received, we will process it within 3 business days. This includes verifying the order details, preparing the items, and packaging them for shipment.

2. Shipping Methods and Delivery Time
2.1. We offer various shipping methods to ensure reliable and timely delivery. The available shipping options and estimated delivery times will be displayed during the checkout process. Please note that delivery times may vary depending on your location and the shipping carrier.

2.2. We strive to dispatch orders promptly and deliver them within the estimated timeframe. However, please understand that unforeseen circumstances, such as weather conditions or logistical issues, may cause delays beyond our control. We appreciate your understanding and patience in such situations.

 

3. Shipping Costs
3.1. Shipping costs are calculated based on the total weight, dimensions, and destination of your order. The applicable shipping charges will be displayed during the checkout process. Please ensure that you review the shipping costs before finalizing your order.

 
4. Order Tracking
4.1. Once your order is shipped, we will provide you with a tracking number and the relevant shipping carrier’s information. You can use this tracking number to monitor the progress of your shipment. Please note that tracking information may take some time to be updated by the shipping carrier.

5. International Shipping
5.1. We offer international shipping to select destinations. However, please be aware that additional customs duties, taxes, or fees may apply upon delivery. These charges are the responsibility of the customer and are not included in the product or shipping costs. Please check with your local customs office for more information on any applicable fees.

 
6. Shipping Restrictions
6.1. There may be certain products that are subject to shipping restrictions or regulations based on your location. If we are unable to ship a specific product to your address, we will notify you and cancel or modify the order accordingly.

7. Order Issues and Returns
7.1. If you encounter any issues with your order or have questions regarding the shipping process, please contact our customer service team. For information on returns and exchanges, please refer to our Returns Policy.

 
8. Changes to the Shipping Policy
8.1. We reserve the right to modify or update this Shipping Policy at any time without prior notice. Any changes will be effective immediately upon posting on our website. We recommend reviewing this policy periodically for any updates or changes.08:48 AM